No, It is not necessary to have an account on the La-Chocolat website. Nevertheless, we would suggest that our customers create an account for a seamless buying experience.

In case you do not remember your password, please visit the login page on our Website and click on the ‘Forgot your password?’ option. We will send an email with a link to reset your password.

The chocolates should be stored not above a temperature of 26 degrees Celsius and should be stored in cool, dry conditions away from direct sunlight and strong odors. Please refer to the storage condition on the pack of the product.

Yes, you can check the status of your order placed on the Registered Seller by logging into your account on the Website.

No, the Cash on Delivery is not available. Payment has to be made at the time of order. Various payment methods are there to make the payment.

GST (Goods and Services Tax) is a single tax leviable on the supply of goods and services that is levied on every value addition (through production and services) and is added upfront to a product’s sale price.

Please note products once purchased cannot be returned. No refunds will be processed. For any of the products which have been received in a damaged condition In case you have additional queries or issues please get in touch with our Customer Support team.

We provide packaging personalization services for certain products. It’s Simple! All you need to do is choose your product and customize it with your text &/or Logo Design! Kindly note that all the uploaded information is kept confidential with us and is used solely for order processing and reorder. Please Note – We do not guarantee the color of engraving on any product as the color of the finished product might appear different. In case you have additional query’s on customization please get in touch with our Customer Support team at https://lachocolat.in/